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Damn that In-N-Out Burger!!!

topic posted Mon, January 5, 2009 - 5:52 PM by  Chuckster 		Share/Save/Bookmark
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!!! SON OF A BITCH!!!

Anyone remember my rant against KFC back in April of last year?

chuckster.tribe.net/thread/e...dcf2bb588

Well, this time the scum-sucking bastards at In-N-Out have done the same thing.

On Saturday, January 3, 2008 at 11:31 AM I went to the In-N-Out in Long Beach and ordered 2 Double Doubles, 2 fries and 2 soft drinks for myself and a friend. When I got to the friends house, one of the fries was MISSING!

!!!SOAB!!!!

Once again I got hosed by a big corporation! This time, I did not have time to go back and raise hell with these people. I plan to file a complaint via email with the corporate headquarters. Heads will roll! Heads will roll!!!

posted by:
Chuckster
offline Chuckster
Los Angeles
65 friends
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  • wild...
    wild♦apache
    offline 184

    Re: Damn that In-N-Out Burger!!!

    Tue, January 6, 2009 - 6:01 PM
    SOAB for not learning to check the order before you leave!

    and yes, they should bloody well get it right


    but they don't.
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    • Chuc...
      Chuckster
      offline 65

      Re: Damn that In-N-Out Burger!!!

      Tue, January 6, 2009 - 7:24 PM
      It should not be the resposibility of the customer to check for their mistakes. They need to get it right!

      So I email In-N-Out the other day and I got a reply back today:

      Thank you for taking the time to contact us. Here at In-N-Out Burger®, our customers are our most important asset and we sincerely value your comments.

      Please accept our apology for your experience during your visit to our Long Beach location. Since our inception, we have been committed to ensuring every visit a customer makes to In-N-Out Burger® is a positive one. We are sorry this was not your experience.

      In order to thoroughly investigate and respond to your inquiry, we hope to speak with you personally. Please call us at our toll-free, Customer Service line: (800) 786-1000. We are available 7 days a week, between 8:00am - 1:00am (PST).

      Thank you again for your e-mail. We hope to speak with you soon.

      Sincerely,

      Maggie Henriquez
      Customer Service Representative


      !!!SON OF A BITCH!!!

      Now they want me to call them? I think they should deliver some fries to my house right NOW!
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